Driver-to-Lever Deck
Recall common cost drivers and the first efficiency levers that usually match them.
If low-value work volume is entering the system, what is the first lever? Demand management. Change the rule, threshold, or default that allows low-value work to be created. Custom work is making each case expensive. Which move is stronger? Standardize the offer or price the exception. Complexity drivers usually call for standardization or a commercial redesign. What does DUST remind you to check in a spend category? Demand, utilization, standardization, and tool/base reset. DUST When is zero-based budgeting stronger than a simple percentage adjustment? When the baseline is layered, overlapping, weakly owned, or no longer linked to current goals. Use…
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