Mediate the Phone-Booth Fight
Shift a coworking conflict from positions to interests and objective criteria.
Amira and Theo AT members disputing a phone booth Resource conflict 11:02 a.m. Booth dispute Two members reach the desk at once. Amira says the phone booth booking is hers; Theo says she has overrun by 18 minutes and his investor call starts now. Both are right about something, and both are getting louder. The manager must preserve fairness and speed. 18 min overrun 1 investor call Teach Principled negotiation Principled negotiation separates people from the problem, focuses on interests rather than positions, invents options for mutual gain, and uses objective criteria. A coworking manager mediating shared resources needs this…
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