Sort Amenities by Kano

Place each amenity request in the Kano category it most likely represents. Basics prevent dissatisfaction, performance factors scale satisfaction, and delighters add surprise only after the work foundation holds. Basic expectation Performance factor Delighter Bathrooms are consistently clean before lunch rush After-hours access works without desk intervention Video calls hold steady across all floors More phone booths available during sales-call hours Meeting-room camera and audio quality improves Package pickup notifications arrive within ten minutes Occasional rooftop cinema night for members Pop-up breakfast from a local chef

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