CREATIVITY-INNOVATION5 MIN READ
Coach an Executive Out of Solution Lock
Use evidence-seeking language to preserve sponsor trust while reopening the problem frame.
Dana D Chief Revenue Officer 01 Acknowledge 02 Reframe 03 Test Sponsor pressure 20 sec Dana wants a customer community portal because a competitor launched one. Copying a competitor can skip the user's actual implementation problem. Framework Respect the concern, test the assumption Use design thinking empathy to ask which customer moment matters, the Double Diamond to locate the phase, and SCAMPER to offer alternatives beyond yes or no. Sponsor energy becomes a testable bet Translate solution pressure into assumption language.
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