CRISIS-LEADERSHIP5 MIN READ
Triage the First Operating Period
Use incident command to set objective, roles, and communication cadence for a first operating period.
The situation Warehouse scanners are down, 40 pickers are idle, and the carrier cutoff is five hours away. The team needs a first operating period, not a perfect root cause. Incident command Objective, owners, cadence Choose a stabilizing objective, assign functional owners, and set a short review clock. Shortcut Debate fixes before naming the objective. A managed first period. Stabilize first; optimize after the next update. 01 Objective 02 Owners 03 Cadence Decision 1 The floor wants to know whether to stop all work.
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