Stand Up Command in the First 10 Minutes
Establish a simple incident command rhythm in the first 10 minutes of a workplace crisis.
Crisis leadership starts by making the work governable. One commander A temporary incident lead gives the room a decision point. Without that point, every function optimizes locally and the organization loses time reconciling side conversations. One operating period Set a short clock, usually 15 to 30 minutes early in the incident. Short periods reduce speculation because the team knows when decisions and updates will happen. One external voice Calm communication should mirror the command structure. Say what is confirmed, what is being checked, what action is underway, and when the next update will arrive. One learning trail Log decisions and…
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