Investigate a Failed Launch
Investigate a failure by mapping causal claims, bias risks, and discriminating questions.
Incident pressure Tickets tripled after launch, and the room wants a cause before the evidence is sorted. First-cause stories often win because they reduce discomfort fast. Argument map under pressure Claim -> evidence -> rival cause -> discriminating test A failed launch creates pressure to explain quickly. The disciplined move is to map causal claims and ask which evidence would distinguish them. Shortcut Pick the loudest cause A fix aimed at mechanism, not blame. The question is not "Who is right?" It is "Which causal map survives discriminating evidence?" 01 Frame 02 Evidence 03 Action Step 1 Support tickets tripled…
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