Score activation health using behavior milestones and timing risk.
The current onboarding health score treats meetings, setup, and real adoption as equal progress. Weight behavior by predictive value A score that rewards easy tasks creates green accounts that have not activated. This hides whether the customer has actually crossed into value-producing behavior. Choose milestones Real data imported, role owner invited, first workflow completed, second workflow repeated. These milestones trace the activation chain. Weight by signal First workflow completed = 40, repeat workflow = 25, data = 20, owner invited = 15. The behavior closest to value gets the highest weight. Add timing risk Subtract 10 if first workflow is…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in