Sort by Reference Readiness
Sort customers into reference-readiness buckets based on sentiment, proof, risk, and recent load.
Sort each customer into the best next reference-program action. Recover Build proof Ask now Rest Scored 4 after a support escalation that is still open Scored 10 and renewed, but no metric or story has been captured Shared a QBR-confirmed 28% cycle-time reduction and approved private peer calls Did two peer calls and one webinar in the last 30 days New sponsor likes the product but has not seen the value recap yet Public quote approved last week, no open issues, exact use case matches current buyer Passive survey score with a complaint about missing admin training Executive champion asked…
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