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CUSTOMER-REFERENCE-PROGRAMS5 MIN READ

Write the Permission Brief

Draft a specific permission request that names wording, channel, audience, duration, and approval owner.

The program has a friendly customer but only a vague approval. The team needs permission that can survive handoffs across marketing, sales, legal, and customer success. Specific permission = exact proof + exact use + exact owner + exact boundary The trap is hearing a friendly yes and treating it as open-ended consent. Vague approval creates downstream rework and can damage trust when teams reuse proof beyond what the customer expected. Before Can we mention your onboarding success in launch materials? After May we use this exact sentence in the June launch webinar and follow-up sales deck for enterprise prospects,…

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