Turn Post-Entry Errors into a PDCA Loop
Use PDCA to convert a post-entry correction into a repeatable prevention rule.
The move: make the correction teach the process. Post-entry work is valuable only if it feeds prevention. PDCA gives a broker a simple improvement loop: Plan the change, Do it in a small test, Check whether it worked, and Act by standardizing or revising the process. Plan the defect Name the pattern specifically. "Origin issue" is too broad. "Replacement parts from Supplier B missing manufacturer country confirmation" is useful. A specific defect points to a specific process change. Do a small test Do not redesign the entire brokerage workflow after one miss. Test the intake question, document checklist, client approval…
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