Calculate Agreement, Then Inspect Confusion

A 100-row pilot has 78 matching labels and 22 disagreements. Most disagreements are between refund_request and billing_dispute. Use the metric to trigger inspection, then use confusion pairs to write the fix. The common shortcut is accepting or rejecting the pilot from the headline agreement number alone. Before Pilot passed: 78 percent agreement. Continue production. After Pilot needs one boundary fix: refund_request requires an explicit request for money back; billing_dispute covers disagreement about a charge without refund ask. Re-pilot 40 rows. Count Raw agreement = 78 matches out of 100 rows. This is useful as a quick stability signal, but it…

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