Choose the right workflow action for examples instead of forcing every item into a label.
Sort each item by the action the labeling workflow should take. Label normally Out of scope or skip Escalate for rule decision Gold or calibration candidate Clear cancellation request with explicit refund ask and complete context OCR row where half the invoice text is unreadable A new type of tax exemption not mentioned in the guideline Textbook example of product defect with concise evidence Support ticket in a language excluded from this batch contract Common delivery-delay complaint under a settled exclusion rule Borderline policy case that could require a new label split Perfect contrast pair for billing_dispute versus refund_request
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