Categorize incident actions so the response does not confuse immediate safety, root-cause learning, stakeholder updates, and recurrence prevention.
Place each action in the incident-response job it performs. Mitigate current harm Diagnose cause Communicate status Prevent recurrence Mark the revenue export suspect and pause automated distribution Compare billing source totals with the first divergent finance model Tell Finance the export is not safe to use until the 10:40 update Add a uniqueness control on subscription_id by billing_period Restore yesterday's certified dashboard with a stale-data badge Inspect the failed rows sample from the refund join test Post the next check-in time and current safe-use guidance Update the source contract to require deprecation notice
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