DE-ESCALATION-IN-PERSON5 MIN READ
Dialogue With Suspicion
Use LEAP over multiple turns with a suspicious person while maintaining boundaries.
Mara M housing intake participant L Listen E Empathize P Partner The moment 20 sec Intake room Mara looks at the safety-plan form and says staff are building a case against her. Correcting the belief first may confirm the distrust. The next line has to show you understand the risk she feels. 1 signature needed high trust bottleneck
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