Fix the Hallway Angle
Explain why supportive stance lowers perceived threat in an in-person confrontation.
Same access problem, different geometry. Reveal what changed. Before: straight-on, pointing, and the path feels blocked. After: angled stance, open path, same access boundary. The supervisor moved from square-on to angled. That reduces the dominance cue while keeping attention on the issue. The exit path is visible. A person who can leave is less likely to experience the conversation as containment. The pointing gesture became open hands. The message stays firm, but the body stops adding accusation. The choice is procedural, not personal: check access here or at the service desk. Change the geometry before you repeat the message. supportive…
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