Explain why LEAP starts with listening and empathy before agreement or partnership.
LEAP works because it earns the right to influence. Listen Reflect the other person's view before you correct it. The goal is recognition, not agreement. Empathize Name the feeling that makes the view coherent from their side. Agree Find a shared goal, such as safety, dignity, choice, speed, or fairness. Partner Ask for one next step that serves the shared goal.
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