Set the Limit Without a Threat
Phrase a safety limit as a clear path back to service rather than a threat.
Leila refuses to leave the closed returns counter. Choose the line that sets the limit without escalating the contest. Store closing, 7:50 p.m. The returns counter is closed. I am not leaving until somebody fixes this. fromTop Your limit has to be clear and usable. fromBottom You want this fixed. The counter is closed now; I can write the case number and meet you at service tomorrow, and tonight I need you to walk with me toward the exit. This validates the goal, names the boundary, and gives a specific next behavior. It is firm without baiting a power struggle.…
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