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DE-ESCALATION-IN-PERSON5 MIN READ

Spot the Spatial Escalator

Identify unsafe positioning that violates supportive stance and exit-safety principles.

Training center office. The room gets smaller as staff react. Find the spatial choice most likely to escalate the crisis. Staff member standing in the doorway and blocking the visible exit path Correct. Blocking the exit can make the person feel trapped, which raises defensive behavior even if your words are calm. Empty chair tipped slightly away from the desk The chair matters if it becomes an obstacle, but the immediate threat cue is the human body blocking the exit. Second staff member standing close behind the upset person This is also weak positioning, but the doorway block is the…

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