Skip to main content
DE-ESCALATION-IN-PERSON5 MIN READ

Windows of the Crisis Cycle

Choose the right staff response by crisis-cycle window.

Use the phase window, not volume alone, to choose the staff move. Crisis-cycle windows and staff response Anxiety questions, scanning, tension support and simple information Defensive arguing, refusal, pacing listen, choices, respectful limits Risk behavior unsafe acts or direct threats safety, distance, trained help Recovery quiet, tired, embarrassed space now, debrief later Support Structure Safety Repair

Read the full lesson

Sign up free — one personalized lesson every day, matched to your role and goals.

Already have an account? Sign in

← Back to library
Contact us