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DECISION-MAKING5 MIN READ

Tell your manager the week does not fit

Use trade-off language to negotiate priorities when the week is overloaded.

Manager You have a customer escalation, board metric analysis, and an internal FAQ due this week. All three cannot be done well by Friday. Can you make sure the internal FAQ is done by Friday too? You I can, but it changes the trade-off. Right now the customer escalation is urgent and important, and the board metric is important for Monday's meeting. Strong opening. You are not saying no; you are naming the priority map. What would have to move? Option A: I finish the escalation and board metric, and the FAQ moves to Tuesday. Option B: I finish the…

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