Ask 'and then what?' before the quick fix
Use second-order thinking to evaluate consequences beyond the immediate benefit of a decision.
Hook The fastest answer often feels responsible because it lowers pressure immediately. That is exactly why it deserves one more question. Teach Second-order thinking means looking past the first visible consequence. First-order thinking asks, 'Will this solve the problem in front of me?' Second-order thinking asks, 'And then what happens because we solved it this way?' The difference matters because many workplace fixes create delayed costs. Approving every exception keeps a customer happy today, then trains the sales team to sell exceptions. Cutting QA saves two days now, then spends three weeks in support cleanup. Saying yes to a good…
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