Say the Constraint, Not the Script
Use constraint-based language instead of scripting an owner's stakeholder conversation.
Evan is preparing Rosa for a sensitive VP conversation about a delayed integration. Evan wants Rosa to lead the conversation because she knows the details. You know the integration better than I do, so I want you to lead the VP conversation. fromTop Rosa needs the frame, not a word-for-word script. fromBottom Use this exact wording and do not answer anything outside the prepared message. This may feel safe, but it blocks Rosa from using her closer understanding of the facts when the VP asks real questions. The outcome is accountable confidence; do not promise dates or assign blame, and…
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