Decision Walk: Rescue A Messy RACI
Use RACI to unblock a cross-functional decision.
A customer migration is three weeks behind. Sales, Customer Success, and Engineering all attend every meeting, but nobody knows who can make the readiness call. Cross-functional project lead What is the first useful fix? Add a daily status meeting More updates may increase visibility, but the ownership gap remains. Create one RACI row for the readiness decision Strong move. You force clarity on doing, deciding, advising, and updates. Ask all functions to co-own the decision This sounds collaborative but leaves the final call unclear when trade-offs appear. The trade-off is activity versus clarity. A meeting can create motion, but a…
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