Design a Docs Assistant With the Right Working Set
Walk through how to choose stable context, retrieval, and refresh points for a product-docs assistant.
Launch week pressure Support, PM, and developers all want accurate answers from one assistant, but the docs span multiple versions and deprecated paths. If you make all docs permanently visible, the assistant answers quickly but starts blending old and current guidance. Framework Stable spine + targeted retrieval + session state Permanent instructions should be tiny. Evidence should arrive on demand. Session state should preserve decisions, not every token. Anti-pattern Put the full doc set in every run and hope the model spots the right version. Small active working set, clear provenance, fewer stale answers. Keep the permanent prompt behavioral; keep…
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