When the Stakeholder Demands a Feature
Select a stakeholder response that validates urgency without accepting an untested solution.
What should Sam say when the COO demands the renewal dashboard? I understand the board pressure; let me verify the renewal job and bring three faster options by Friday We should build exactly what you asked for because leadership urgency outweighs discovery Dashboards have failed before, so we should reject this request until users ask again Let us run a broad ideation workshop next month before making any commitment This response preserves trust and reopens the problem space just enough to define the job, generate options, and test a faster path. Pressure is data. It is not a design brief.
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