Respond to a travel exception request by comparing business need, alternatives, and downstream cost.
Marcus M VP Sales The moment Marcus wants the in-venue hotel at $170 above the nightly cap and says policy should not slow down revenue work. If finance only repeats the rule, the business will hear bureaucracy, not judgment. $680 extra cost across four nights 10m walk time to off-site option The formula Exception handling Need → alternatives → total cost → decision The strong move is to test whether the premium option creates enough real business value to justify the extra cost. N-A-T-D Need, Alternatives, Total cost, Decision Policy with judgment, not policy without thought. An exception should either…
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