DIFFICULT-CONVERSATIONS5 MIN READ
Dialogue: Say No to Your Boss
Use mutual purpose and trade-off options to renegotiate a request from your boss.
Maya M VP Sales 1 Align 2 Trade-off 3 Close The ask 20 sec Scenario Maya asks for a churn analysis by 5 p.m. You are preparing a $250,000 renewal deck due tomorrow morning. If you absorb the conflict silently, both deliverables get worse. The formula 2 min Mutual purpose Goal -> Constraint -> Options
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