URGENT-CARE-MANAGEMENT5 MIN READ
Dialogue: Speak Up When the Plan Feels Unsafe
Use TeamSTEPPS mutual support principles to challenge an unsafe urgent-care shortcut.
Jordan J lead provider O Observation C Concern R Request The moment 20 sec Risky shortcut The clinic is behind, and repeat vitals are about to be skipped before discharge. Speaking up needs to be clear enough to stop the shortcut. 1 missed recheck risk 8 patients waiting
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