Run a Platform Boundary Conversation
Use Team Topologies language to clarify platform team boundaries.
Noor N Platform lead 1 Acknowledge 2 Mode 3 Close Noor leads the platform team. A product lead says, "Your team is blocking us. We need custom metrics by tomorrow." Noor knows the fourth bespoke dashboard this month will break the platform roadmap. A platform boundary should sound like service design, not refusal. conversation beats 2 min to reset trust Team Topologies Team Topologies reframes this as an interaction-mode conversation. Platform teams serve stream-aligned teams by reducing cognitive load, but they should not become permanent hand-coded service desks. A strong boundary names the customer need, offers a platform path, and…
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