Apply the McKinsey 7-S framework to spot operating-model misalignment before a digital rollout.
Digital transformation is not installed; it is absorbed by an operating model. The 7-S lens McKinsey's 7-S framework looks at Strategy, Structure, Systems, Shared Values, Style, Staff, and Skills. It is valuable because digital work fails at the interfaces. A new CRM may be technically sound, but if managers still ask for spreadsheet forecasts, the system of management has not changed. A data platform may be modern, but if no one owns data definitions, the structure is still ambiguous. Why it works The framework works by surfacing dependencies. Technology creates a new possible way of working. The 7-S scan asks…
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