DIGITAL-TRANSFORMATION5 MIN READ
Product and Ops Fight Over Ownership
Use Scrum accountability concepts to clarify product ownership in a cross-functional digital workflow.
Owen O Operations Lead V Value B Backlog D Decision Ownership fight 20 sec The moment The returns portal backlog is full, but Product and Ops keep passing ownership back and forth. The backlog cannot be ordered without accountable value ownership. 63 unranked backlog items 2 teams claiming partial ownership
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