DIGITAL-TWINS5 MIN READ
Win Operator Trust With Roles
Use role clarity to position a digital twin as decision support rather than decision theft.
Owen OW Shift lead 1 Acknowledge 2 Clarify 3 Close The concern 20 sec Launch-room moment Owen asks whether the algorithm will now tell his team what to do. The room is quiet because everyone is wondering where accountability moves after go-live. If role clarity is missing, the twin is heard as surveillance or replacement. operators listening go-live blocked by trust 4 roles to clarify
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