Recall practical language for common disability-confidence moments.
Access offer How do you offer help without taking control? Would [specific action] help, or are you set? Specific, optional, and easy to decline. Privacy objection But the team deserves to know why the schedule changed. Your line The coverage plan changed; the private reason is not something we need to discuss. Explaining the person's medical details to reduce curiosity. It gives operational clarity and closes the privacy door calmly. Better question Which question keeps the accommodation process functional? Use functional questions unless formal documentation is actually required. Offer pattern ASK What does ASK remind you to do? flashcard battlecard
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