Use the Interactive Process

Luis needs a quieter setup for incident-review work without turning the conversation into a medical cross-examination. Clarify task, barrier, options, and effectiveness while protecting privacy. The common trap is to ask for diagnosis details first or to reject the request because the first proposed solution is inconvenient. Recognize Treat "I need a quieter space" as a request for an adjustment related to work. The person does not need legal wording. Plain-language requests still count as a signal to engage. Clarify Ask what task is affected and what condition would make the task workable. This keeps the discussion on function and…

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