From Complaint to Case to Answer
Decide whether an allegation should stop, resolve informally, or move to a hearing.
The pressure A director wants a hearing decision by 3 p.m. after a dashboard screenshot appears to contradict Arjun's project update. The label 'falsified' may be wrong, but the reporting failure may still matter. Decision path Complaint -> investigation -> case to answer Move one threshold at a time instead of turning the first complaint into a sanction. Trap A strong label can outrun weak facts. A hearing starts only when the case is specific enough to answer. Procedure improves speed when each gate has a clear question. 01 Screen 02 Gather 03 Try it Screen the complaint Gate 1
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