Use PDCA Before You Roll Out a Distributor Fix

The move: test the fix before you make it policy. Distributor problems are tempting to solve with announcements: new rule, new report, new penalty, new meeting. PDCA slows that down just enough to learn. It does not delay action; it makes action smaller, measurable, and easier to improve. Plan Name the problem, root assumption, test scope, expected result, and measure. Keep the test narrow enough that failure is useful rather than political. Do Run the change with a controlled distributor, SKU group, or region. Record what actually happened, including friction and workarounds. Check Compare results with the expected improvement. Look…

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