Reduce Alteration Rework With DMAIC
Apply DMAIC to reduce alteration rework in a luxury boutique.
Alteration rework is 14 percent this month, with the highest pain in evening jackets promised within 72 hours. DMAIC: Define -> Measure -> Analyze -> Improve -> Control The common trap is to add buffer days for every alteration, which protects the team but does not reduce defects. Define Define the defect as evening jackets requiring second fitting because sleeve length or shoulder line missed client expectation. Specific scope makes the problem measurable. Measure Measure rework by garment type, fitting associate, tailor, promise window, photo completeness, and client posture notes. You need enough data to see patterns without drowning in…
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