Build A 5S Opening Standard

The counter opens with missing claim tags, inconsistent supply locations, and route bags blocking a walkway. 5S: sort what is needed, set it in order, shine and inspect, standardize the ready state, and sustain it with a short check. The common trap is treating 5S as a one-time cleanup. Without labels, ownership, and a daily check, the counter drifts back by the next rush. Sort Remove old flyers, broken pens, expired coupons, loose hangers, and duplicate forms from the intake station. Sort reduces search time and distraction. The station should hold only what supports intake, claims, payment, and pickup. Set…

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