DRY-CLEANING-BUSINESS5 MIN READ
Walk The Button Damage A3
Use A3 thinking to frame a recurring garment-damage problem before choosing a fix.
Recurring damage Button claims have become frequent enough that everyone has a theory. If the business buys a fix before framing the problem, it may pay to solve the wrong cause. A3 thinking Current condition to target condition to cause Make the problem visible, then test the smallest countermeasure that fits the evidence. Buy a fix Spend before learning The team can disagree with the evidence before money is spent. A3 is not a form to fill out; it is disciplined thinking made inspectable. 01 Frame 02 Cause 03 Test Frame the gap Problem
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