E-DISCOVERY5 MIN READ
Explain a Hold Without Spooking the VP
Use clear, non-accusatory language to secure legal-hold cooperation.
Maya M Regional sales VP C Calm S Scope A Action Custodian worry 20 sec The moment Maya asks whether the hold means she is under investigation and hints she does not have time for legal process. If the first answer creates fear or confusion, preservation quality drops. 900 unread emails 3 preserve behaviors
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