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EMAIL-TRIAGE4 MIN READ

Sort Folder States, Not Feelings

Match emails to folders based on work state: action support, waiting, reference, or read later.

Place each email in the folder state that matches what happens next. Action Support Waiting For Reference Read Later Proposal thread for a task already on your calendar tomorrow Legal has the contract and owes comments by Wednesday Updated employee handbook with no current action Industry report you chose to review during Friday's reading block Customer notes needed for the renewal call you already scheduled Finance must confirm tax treatment before you can answer Paid invoice you may need during audit season Long leadership article someone recommended but no action depends on it

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