Before/After: Sympathy to Perspective-Getting
Convert a sympathy response into a perspective-getting response that preserves agency.
A tired teammate says the migration is exhausting. Compare the assumptive sympathy move with the perspective-getting move. Before: The manager guesses the solution and says Jordan must need a break. After: The manager names the cue, avoids assuming, and asks what part is hardest. Changed the opener from a diagnosis to an observation: You look worn down is safer than You need a break because it does not claim access to Jordan's inner state. Added perspective-getting: I do not want to assume what would help invites Jordan to correct the manager's model. Kept compassionate candor: the migration still matters, but…
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