Care Is Not Cushioning
Explain the difference between caring language and care that includes a direct behavioral standard.
Warmth without a standard creates confusion. The cushioning trap Cushioning often sounds empathetic: no worries, just a heads up, maybe try to be more proactive. But the person cannot act on a foggy standard. They may leave liking you and still repeat the behavior. The compassionate-candor move Name the context, the impact, and the specific standard. Then use perspective-getting to learn what made the behavior happen. The order can flex, but both parts must appear: understanding and clarity. Why it works People are more likely to improve when they know exactly what must change and believe you are not reducing…
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