EMPATHY-IN-PRACTICE5 MIN READ
Dialogue: Feedback That Lands
Deliver corrective feedback with care, context checking, and a concrete standard.
Rafa R Backend engineer 1 Impact 2 Context 3 Standard Feedback moment 0:20 The setup Rafa's stakeholder update missed the decision owner and approval slipped by 48 hours. The issue needs correction without turning into personality feedback. Framework 1:30 Behavior -> impact -> context -> standard Compassionate candor with perspective-getting
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