EMPATHY-IN-PRACTICE5 MIN READ
The Empathy Loop in Four Moves
Explain the four-move empathy loop and identify why verification comes before candor.
A four-move loop for turning a workplace cue into verified understanding and a candid next step. Cue -> Map -> Verify -> Act Notice the cue What was said or done? Observe Separate inference What story am I adding? Map Ask for perspective What are they actually seeing? Verify Respond with candor What care and standard are needed? Act Empathy mapping protects evidence. Perspective-getting checks the model. Candor turns understanding into action. Why does the loop put perspective-getting before the candid next step?
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