Walk the Repair After a Bad Moment
Build a concise repair that owns impact and names a specific future behavior.
You interrupted and spoke sharply while a teammate was naming a delivery risk. The meeting has ended, and you need to repair. You are the person who lost composure. What should the first repair include? Lead with context The teammate may understand your pressure, but the impact still has not been owned. Lead with behavior and impact You create shared reality first: I interrupted you and spoke sharply. That made the risk harder to raise. Wait and act normal You avoid awkwardness, but the next tense moment may feel less safe for the team. Behavior Name what happened without softening…
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