Use an andon escalation sequence that protects quality, supports the operator, and captures learning.
Andon moment Nia heard a sharp snap on the press and pulled andon. The team is 40 units behind plan, but the sound is new and the last five pieces may be suspect. The line lead must protect the customer and the operator's willingness to signal problems. Jidoka response Acknowledge -> contain -> decide -> learn A useful andon response is fast enough to protect flow and calm enough to protect trust. Shortcut Ask who caused it and push for restart. People signal earlier and defects travel less. Jidoka depends on both technical containment and psychological safety at the signal…
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