Complaint To Coaching Goal
Build an Immunity to Change map from a senior leader's repeated complaint.
The division president complains that his team will not make decisions without him, but he also asks to approve every material tradeoff before it moves. Immunity to Change maps the gap between a stated goal and the hidden commitment that makes the old behavior feel necessary. Not quite: telling him to delegate more or install a decision matrix treats the symptom as a skill gap. The richer teaching is that his approval behavior may be protecting him from surprise, blame, or loss of quality. If the coach ignores that protection, the leader will agree in the session and reclaim control…
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