Use a pause, paraphrase, and clarifying question to receive feedback without immediate defensiveness.
The teach Receiving feedback well starts before you decide whether it is fair. The first job is intake. When feedback hits, your brain may reach for a defense: "That is not what I meant," "There was context," "Other people did it too," or "You should have seen what happened before." Context can matter. But if you lead with context, the other person often stops giving you data. Use a three-step receive move: Pause: Let the first wave pass. A two-second pause is enough to choose a response. Paraphrase: "You are saying my update was too late for the team to…
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